FAQ's
- Web site problems
- Buying the magazine
- Subscription problems
- On sale dates
- Renewal Steps
- What's the Svaings?
Web site problems
I have a two year subscription, however, I do not have access to the digital editions of beer and brewer. I would like to look at back issues, but cannot gain access. When looking at the website it mentioned I could gain 6 months free, but I was led to believe I would receive free digital editions for the length of my subscription. Any and all help would be greatly appreciated.
Go to www.beerandbrewer.com, register as a user on the left hand side of the home page, you will then be sent a confirmation email which you need to click to complete registration, then you can go to the Digital Edition page to view the back issues
When I try to login to the web site I get the error "Your login has been blocked, Please contact the administrator."
This is because your account has not yet been activated. When you initially registered, the web site will have sent an email to the email address that you registered with, that contains a link to activate your account. This is necessary to confirm that we do have your correct details. This email can sometimes be caught in anti-spam filters so please check any anti-spam software you may be running.
Whilst trying to place an order on the web site, I got disconnected/interrupted and when I try to reenter the information it said that the username and password already exists.
Your account has been created already and you will need to login with your username and password instead of registering as a new user. Please try logging in and if the problems persists contact us and we will reset your password. The web site will have sent an email to the email address that you registered with, that contains a link to activate your account. This is necessary to confirm that we do have your correct details. This email can sometimes be caught in anti-spam filters so please check any anti-spam software you may be running.
When I get to the checkout of an order I receive an error: Error code XX
This usually indicated a problem with the payment gateway processing your card details. For a full list of errors, please click here.
When I load the web site, the screen is virtually blacked out with text barely visible.
It sounds like your browser is not loading all of the images and styling for the page. This is usually caused by a poor network. Please try to refresh the page, and if it persists check with your network administrator or internet service provider for more help with this problem.
Buying the magazine
Where is Beer & Brewer on sale?
The mag is on sale across Australia, New Zealand, USA, and selected outlets in Canada and Taiwan. Please click here to find a store near you.
Subscription problems
I would like to subscribe to your magazine for my husband for Christmas. How do I go about this please?
Please go to our web site subs page and pay using your details and the shipping details can be your gift recipients, or you can add your gift recipients details in the customer notes section, meaning we will send you the current copy (meaning your subscription starts from the current issue) and then future issues will be sent directly to your gift recipient
You can also request a gift card be included or email to you.
This will need to all processed and received ASAP prior Christmas day to ensure we have time to pack and post the order to arrive to you in time.
When will my mag arrive?
We are a quarterly mag, please see the following schedule of on sale dates. Each subscription automatically starts with the NEXT issue. If you placed your order 2 weeks prior the next issue going on sale then your subscription will begin with the issue after the next issue. You are welcome to call or email us to start your subscription from the CURRENT issue, OR purchase the current issue from your local stockist. Contact our Subscription Department on this page.
When am I going to receive my free 6-pack?
The subscription promotion for each issue expires when that issue finishes being on sale. Redemption coupons are mailed SEPARATELY to the donor (person that purchased the subscription) of each2 year subscription at the beginning of the following month. The redemption coupon can then be used to redeem the beer at a participating bottle shop. Note the coupons have an expiry date and should be used ASAP. If a delay occurs in the coupons arriving this is due to internal operational delays between Beer & Brewer and the bottle shop. Please wait until 2 weeks after you are supposed to receive the redemption coupon before contacting us to say you haven’t received the coupon.
Trying to subscribe but page says to "enter coupon code" for 2 free issues? Where do I get this code? Do I need to do this?
You only need to enter a code if you have one, which is usually for people that are renewing their subscription (who receive 2 free issues). If you are an Australian resident (excl NT) and over 18 years, you still qualify for the free beer promo for 2 and 2 year subs. You can request to start your subs. from the current issue or they automatically start with the next issue on sale.
I am from a country other than Australia and I would like to subscribe to the magazine (can you ship overseas?. I will be paying via my credit card).
Please go to the home page and click Subscribe in the menu on the left and select International Subscription. You can pay via credit card or PayPal. We have a number of subscribers overseas, postage will not be a problem. You can choose to start your subscription from the current issue or the subscription will automatically start with the next issue on sale.
On sale dates
| Issue | Season | On sale |
| Issue 9 | Winter 2009 | May 13, 2009 |
| Issue 10 | Spring 2009 | August 12, 2009 |
| Issue 11 | Summer 2009 | November 11, 2009 |
| Issue 12 | Autumn 2010 | February 17, 2010 |
| Issue 13 | Winter 2010 | May 12, 2010 |
| Issue 14 | Spring 2010 | August 11, 2010 |
| Issue 15 | Summer 2010 | November 10, 2010 |
| Issue 16 | Autumn 2011 | February 16, 2011 |
Renew your subscription in three easy steps.
1. Select your desired renewal below.
2. Add it to your cart, and then go to view your cart.
So what do i save for Subscribing?
1 year (4 issues)Australian Subscription - $24. 99 SAVE $6.81
New Zealand Subscription - AUD$39.99
International Subscription - AUD$49.99
2 years (10 issues) - 2 ISSUES FREE AND A SIX PACK OF BEER
Australian Subscription - $52.99 SAVE $26.51
New Zealand Subscription - AUD$72.99
International Subscription - AUD$99.99
3 years (14 issues) 2 ISSUES FREE AND A SIX PACK OF BEER
Australian Subscription - $69.99 SAVE $41.31
New Zealand Subscription - AUD$102.00
International Subscription - AUD$140.00
